Privacy Policy
Effective November 9, 2026. This policy explains what information Quantiva Software LLC ("we") collects through Ridgeline Takeoff, how we use it, and your choices. We do not sell your information.
What we collect
| Kind | Examples | Where it comes from |
|---|---|---|
| Account | Name, email, password (stored scrambled, never readable), role | You, when you sign up or are invited |
| Company | Company name, logo, address, phone, license number, default markup, supplier account numbers and reps | Company owner, in Settings |
| Project files | Plans, spec books, product data and safety data sheets, highlights | You and your team |
| Work data | Measurements, material lists, quantities, prices, labor rates, notes, supplier orders | You and your team |
| Customers | Customer companies and their contacts' names, phones and emails | You and your team |
| Connected services | Your JobNimbus product list and costs, if you connect it | JobNimbus, using the key you provide |
| Usage | Sign-in times, pages used, errors, browser type, IP address | Collected automatically |
Ridgeline uses cookies only to keep you signed in and to remember an invite link. Some display preferences (such as which sheets you checked) are saved in your own browser. We do not use advertising cookies.
How we use it
- to run Ridgeline: store your projects, measure plans, build material lists, make supplier orders and submittal packages;
- to keep accounts secure and stop misuse;
- to answer support requests and send service messages (invites, important changes);
- to understand what is used and fix problems.
We do not use your plans, specs or customer information to market to you or to anyone else.
AI processing
When you use AI features (reading sheets, Draw it for me, Ask, finding products and data sheets), the relevant sheet images and text are sent to our AI provider, Anthropic, to produce the answer. Under its commercial terms, Anthropic does not use this data to train its models. Some features also search the public web for product documents.
Who we share it with
We share information only with service providers that help run Ridgeline, under contracts that limit their use:
| Provider | What they do |
|---|---|
| Supabase | Database, file storage and sign-in |
| Vercel | Hosts the Ridgeline website |
| Anthropic | AI features |
| JobNimbus | Only if you connect it, to read your product prices |
| Google (Google Workspace) | Sending invites and service emails (once set up) |
We also share information when you choose to: for example, a supplier link shows that order to anyone you send it to. We may disclose information if the law requires it, to protect rights and safety, or as part of a sale or merger of our business (the new owner would be bound by this policy).
How long we keep it
We keep your company's data while its account is open, including after free access ends, so you can pick up where you left off. A company owner can ask us to delete the company's data at any time; we will delete it within 30 days, except for backups that expire on their own schedule and records we must keep by law.
Security
Each company's data is kept separate and can only be reached by its own members. Connection keys you save (such as your JobNimbus key) are stored encrypted. Data is sent over encrypted connections. No system is perfectly secure; tell us right away if you suspect a problem.
Your choices
- See and update your company and customer information in Ridgeline.
- Remove teammates, turn off supplier links, or disconnect JobNimbus at any time.
- Ask for a copy of your data, a correction, or deletion: support@quantivasoft.com.
Depending on your state, you may have additional rights under state privacy laws; contact us to use them.
Children
Ridgeline is for businesses and is not meant for anyone under 18.
Changes and contact
If we change this policy in a significant way, we will tell you by email or in Ridgeline before it takes effect. Questions: Quantiva Software LLC, 7516 West Ridge Rd., Elyria, OH 44035, support@quantivasoft.com.